PRIVACY POLICY STATEMENT

1. A look at data security

General information. The information below offers a general summary of what happens to your personal data when you visit our website. Personal data is any information that can be used to identify you personally. Our privacy policy, which is stated forth in the section below, contains detailed information on the topic of data protection.

General information. The information below offers a general summary of what happens to your personal data when you visit our website. Personal data is any information that can be used to identify you personally. Our privacy policy, which is stated forth in the section below, contains detailed information on the topic of data protection.

How do we collect your data? On the one hand, we may gather your data because you provide it to us. This could be information entered via a contact form, for example.
Other data is collected automatically when you visit our website via our IT systems. This is primarily technical data (e.g. internet browser, operating system or time of page request). This data is automatically collected as soon as you enter our website.

Why do we collect your data? Part of the data is gathered to guarantee the website’s flawless operation. Other data may be used to analyze your users’ activities. And other data will be used to order the services we provide (transfers, flight reservations, pick-up from a specified location)

What rights do you have regarding your data? At any time, you have the right to obtain free information about the origin, recipient, and purpose of your stored personal data. You also have the right to request correction, blocking or deletion of this data. You can contact us at any time for this purpose, as well as for further questions about data protection, at the address listed in the website’s identification. You also have the right to file an appeal with the appropriate regulatory authority.

What rights do you have regarding your data? At any time, you have the right to obtain free information about the origin, recipient, and purpose of your stored personal data. You also have the right to request correction, blocking or deletion of this data. You can contact us at any time for this purpose, as well as for further questions about data protection, at the address listed in the website’s identification. You also have the right to file an appeal with the appropriate regulatory authority.
You can object to this analysis. We will inform you about the possibilities to object in the current privacy policy statement.

2. General guidelines and mandatory information

Data protection. The administrators of these websites take your personal data protection extremely seriously. We treat your personal data with confidentiality and in line with applicable data protection laws and with the current data protection policy.

When you use this website, various personal data will be collected. Personal data is information that can be used to identify you. The current Privacy Policy Statement describes what information we collect and how we use it. It also describes how and for what purpose this takes place

Please keep in mind that data transfer over the Internet (for example, when conversing via e-mail) may have security flaws. It is not possible to completely protect data from third-party access.

Regarding the responsible authority. The department in charge of the data processing on this website is:

Izvora OOD
Manager: Slavka Koleva
47 Bulgaria Str.
Kranevo village, Balchik municipality
Bulgaria
Mobile:+359888221916
e-mail: info@sunny-castle.com
A responsible person is a natural or legal person who, alone or in collaborative efforts with others, determines the purposes and means of processing personal data (such as names, e-mail addresses or the like).

Withdrawal of your consent to data processing. Many data processing operations require your express consent. You may withdraw existing consent at any time. It is sufficient to send us an informal email. The revocation has no effect on the legality of data processing performed prior to the revocation.

Right to file a complaint with the appropriate supervisory authorities. In the event of a violation of data protection law, the affected person has the right to file a complaint with the appropriate supervisory authority. The Personal Data Protection Commission of the Republic of Bulgaria is the competent supervisory office for data protection issues. (https://www.cpdp.bg/).

Right to data portability. You have the right to request that we provide you or a third party with data that we automatically process based on your permission or in the fulfilment of a contract, in a standard, computer-readable format. If you request a direct transfer of data to another responsible party, this will be done only if it is technically feasible

SSL or TLS encryption. This site uses SSL or TLS encryption for security reasons and to protect the transfer of confidential content, such as orders or requests you provide us as a page operator. You can recognize an encrypted connection by the browser address changing from “http://” to “https://” and by the lock symbol in the browser.
If SSL or TLS encryption is enabled, the data you provide us cannot be read by third parties.

Information, blocking, deletion. You have the right to free information about your stored personal data, its origin and recipient, as well as the purpose of data processing, at any time, in accordance with current legal regulations, and, if necessary, the right to correct, block, or delete this data. For more information regarding personal data, please contact us at the address listed in the identification on this website.

Objection to advertising messages. It is not permitted to use contact information published within the mandatory identification of the page to deliver advertising and information materials unless expressly requested. The page administrators expressly reserve the right to take legal action in the event of unsolicited delivery of advertising information, such as via spam e-mails.

3. Data Protection Officer

Statutory Data Protection Officer. We have appointed a data protection officer for our company.
You can find him/her at
E-Mail: info@sunny-castle.com

4. Data collection on our website

Data collection on our website
The majority of the cookies we utilize are referred to as “Session Cookies.” They will be automatically removed at the end of your visit. Other cookies remain on your device until they are deleted by you. These cookies allow us to recognize your browser on your next visit.
You can configure your browser to notify you about the use of cookies, allow cookies only in specific instances, accept or reject cookies for specific cases, or delete cookies automatically when you leave the browser. The current website’s operation may be affected if cookies are disabled.
Cookies that are required to carry out the electronic communication process or to provide you with particular services (for example, a shopping function) are stored in accordance with Article 6(1)(f) DSGVO. The website administrator has a legitimate interest in storing cookies in order to provide technically correct and optimized services. Other cookies that are stored (for example, cookies to analyze your browsing activities) will be discussed separately in the current privacy policy statement.

Server log files. The website provider automatically gathers and keeps information in so-called server log files, which your browser automatically transmits to us. They are as follows:

• Browser type and browser version
• operating system used
• URL of referrers
• The hostname of the access computer
• Server request time
• IP address

This data is not collected in conjunction with other data sources.

The legal foundation for data processing is Article 6, paragraph 1 letter b DSGVO, which permits data processing for contract performance or pre-contractual measures.

Contact form. If you send us inquiries via the contact form or accept our services, your data will be stored in the inquiry order form, including the contact information you provided, for the purpose of processing your request/order and answering any subsequent questions. This data will not be shared without your consent.

Therefore, the processing of the data entered in the contact form is solely based on Article 6, paragraph 1, letter A, b DS-GVO. You have the right to withdraw your consent at any time. It is sufficient to send us an informal email. The revocation has no effect on the legality of data processing operations performed prior to the revocation.

The data you provide in the contact form will be retained by us until you ask us to delete it, withdraw your consent to its storage, or the reason for data storage expires (for example, after the processing of your request, expiration of the statute of limitations arising in contractual relations). The mandatory legislative provisions, especially retention periods, remain unaffected.

5. Analytics and advertising tools

Google Analytics. This website makes use of the web analytics service named Google Analytics. The provider is Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA.

Google Analytics uses the so-called “cookies.” These are text files that are stored on your computer and allow an analysis of your website usage. The information generated by the “cookie” concerning the use of this website is usually transmitted to and stored on a Google server in the United States.

IP Address Anonymization. The IP anonymization feature is enabled on the current website. As a result, Google will shorten your IP address in European Union member countries or other countries participating in the Agreement on the European Economic Area before transferring it to the United States. Only in exceptional circumstances is the whole IP address transferred to a Google server in the United States and shortened there. Google will use this information at the request of the website operator to evaluate your use of the website, generate reports on website activity, and provide the website operator with other services relating to website activity and internet usage.

Browser Plug-in. You can prohibit the storage of “cookies” by changing the corresponding settings in your browser software; however, please keep in mind that if you do this, you may not be able to fully utilize all of the functions of this website. Furthermore, you can prevent Google from collecting and processing data generated by the “cookie” related to your use of the website (including your IP address) by downloading and installing the available browser at https: /tools.google.com/dlpage/gaoptout?hl=de.

Objection to data collection. You can disable Google Analytics from collecting your data by clicking on the following Link. An opt-out cookie will be placed to prevent the collecting of your data on future visits to this website: disable Google Analytics.

More information about the usage of user data in Google Analytics can be found in Google’s Privacy: https://support.google.com/analytics/answer/6004245?hl=de.

Processing of order data. We have signed an order data processing contract with Google and follow the requirements of the Bulgarian Commission for the Protection of Personal Data when utilizing Google Analytics